A good organisation to work with who are easy to talk to, quick to respond and much more cost effective than other certification bodies. Our auditor was very approachable and knowledgeable.
Approachable Certification are very organised, flexible and always on hand to answer any questions, especially Rachel and Emma in the office who guided us on our certification journey. Our auditor had vast amounts of experience and found opportunities for improvement within our management system to help us continuously improve what we do.
The auditor made us feel comfortable and highlighted discrepancies in a professional and non-judgemental way and gave us the personal touch we were looking for. Communications with the office was also very good.
Overall experience working with Approachable is fantastic, from initial contact through to surveillance and long-term relationships. Their pricing is very competitive and their auditors are knowledgeable, engaging and add value. The office team is excellent and quick to acknowledge and respond to any queries. Certificates are sent quickly.
Our audit went really smoothly and was planned well which made it easy for us. Our auditor was really practical in understanding that a system need to integrate with daily business and it was refreshing to work with someone who wants to see a system work and improved rather than picking on admin oversights. Thanks for making our first 27001 audit pain free!