Approachable have a pragmatic approach to auditing and continual improvement. The communication with the office is excellent and the responses by email or phone are always prompt. The auditors are also very knowledgeable on various subjects supplemented with experience and high standards of professionalism.
We're overall really pleased with Approachable. It's been a challenge, especially this year, but we felt well supported and are pleased with the way the Stage 1 & 2 audits were carried out. Our auditor was outstanding! Very thorough and pushed us to be excellent in our approach to the certifications.
Five Stars for Approachable. As the name says, very approachable. Communication is first class with the office, all my concerns were addressed very promptly. The auditors are great too, their knowledge is second to none. Very professional and a very positive attitude.