We've had a very good experience with Approachable. The communications with the office is always clear and prompt and out auditor was excellent- very knowledgeable, professional and approachable. This was greatly appreciated by all our team.
Approachable Certification are an excellent certification body who genuinely care about their customers and provide an excellent service whilst also striking a balance by carrying out a thorough audit. The office staff are extremely helpful, very responsive and genuinely nice people. I've never once had to chase any enquiry, there's always a quick, informative response. Their customer service really is second to none. The auditors are pragmatic, fair and professional and spend time getting to understand the business.
Our experience has been brilliant, all staff are extremely helpful and it was a smooth process from start to finish. Our auditor was first class and even though we thought the audits would be stressful, the auditors attitude and professionalism made the whole process enjoyable. Thank you.
Approachable have a pragmatic approach to auditing and continual improvement. The communication with the office is excellent and the responses by email or phone are always prompt. The auditors are also very knowledgeable on various subjects supplemented with experience and high standards of professionalism.